Rob Jolles

Rob Jolles asks Who doesn’t need to influence people? And who wouldn’t want to get better at it? Odds are next to no one. Whether at work or in life, on issues big or small, people seek to change minds as a matter of course. What’s more, the vast majority (you included, surely) has good intentions, and genuinely wants to influence, not manipulate. But what’s the difference between influence and manipulation? How can you actually distinguish them? And how, in the real, increasingly gray world, can you know for sure you’re not crossing a line? Rob Jolles has devoted his life’s work to the answers.

Learning Outcomes:
- Recognize the difference between influence and manipulation.
- Learn how to create trust in any conversation.
- Understand a repeatable, predictable process that creates urgency for change in another person’s mind.
- Recognize client decision points, and how to effectively test where others are in his or her decision-making process.
- A Mental Agility® audience challenge that provides lasting lessons in not just questioning, but listening.

Audience Take-Aways
Participant guides to track the presentation, books, eBooks, and audio books to support it, and “Implementation Guides” to help apply the message provided and protect your investment.

Why People Don’t Believe You – Learning the Words and the Tune
KEYNOTE FOCUS: Communication Performance, Team Building, Corporate Culture

For some, projecting confidence and credibility is second nature. For others, it feels like a foreign language they’ll never learn. We’ve been raised to believe that words are one of the most essential tools we can use to communicate. We stress—and obsess—over finding just the right combinations of words, sentences, and paragraphs to deliver a confident, believable message.

The fact is often, it’s not the words that betray us; it’s the spaces between them.

Learning Outcomes:
The Why People Don’t Believe You keynote allows audiences to learn the keys to finding the words and the tune including:
- Skills required in trust building.
- Improving The “Three P’s” – Pitch, Pace, & Pause.
- Acting Tips to establish an authentic voice.
- Present information in a confident, believable, manner.
- Recognizing the three critical personality’s in others, and how to adapt to their unique communication styles

Audience Take-Aways
Participant guides to track the presentation, books, eBooks, and audio books to support it, and “Implementation Guides” to help apply the message provided and protect your investment.

The Art of Selling Groups
KEYNOTE FOCUS: Communication Performance, Team Building, Corporate Culture

Today’s sales personnel, and leaders are being well trained to succeed in a traditional one-on-one format. But what about the unique art of presenting and often selling to groups? When these presentations are conducted properly, everyone knows it. The potential results can be staggering. When these presentations are not conducted properly, everyone knows it. The potential results, time and future opportunities are wasted. Most presentation skill programs pay little to no attention whatsoever to the art of selling an idea to an audience.

Learning Outcomes:
Sales techniques finally merge with presentation techniques!
- Learning to not just engage, but involve the audience with multiple probing techniques used by professional speakers.
- Learning to not just sustain interest, but build that interest from the moment you step in front of a room with over a dozen interest sustaining ideas.
- Repeatable, predictable techniques to set up your message, influence behavior, and move an audience to immediate action.

Audience Take-Aways
Participant guides to track the presentation, books, and eBooks to support it, presentation templates, and “Implementation Guides” to help apply the message provided and protect your investment.
Biography: Rob delivers repeatable, predictable processes to grow businesses while achieving game-changing results. A former top salesman for both New York Life and Xerox, he went on to manage and train Xerox’s highly regarded sales force while singlehandedly training every instructor for over a decade. He has over 2.5 million miles of air travel as a professional speaker; teaching, entertaining, and inspiring audiences worldwide, and has spent the past 30 years amassing a client list that reads like a Who’s Who of Fortune 500 companies, including Toyota, Disney, Microsoft, Lilly, Bristol Myers Squibb, Northrop Grumman, a dozen universities, and over 50 financial institutions.